Play Cabana Cantina (Toronto, ON)

Warning! this is not a food review. This is pure venting after going to Play Cabana Cantina and having feeling completely neglected from the beginning to the end.

To start, we entered the place (half empty) and there was no one around to seat us. After waiting by the door for approximately 2 long minutes (already frustrated- it felt like forever), I walked in and asked waitress #1 if I could pick any table. She asked me to give her a minute (and looked at me as if I was bothering her). Then waitress #2 finally came, checked our reservation on the iPad, and showed us our table.

We did not have a drink menu on our table and that created another set of delays during the time we were in there as waitress #2 was too busy to come back and ask for our drink order.

We shared the corn dish (elotes a la parrilla) as appetizer. It was tasty but it could have been better if it was warmer and if we had received our drinks by then.

I had a Cuban mojito and wow, it took 10 minutes for them to deliver the drink but it was outstanding! Their margarita was equality tasty. It may took too long because it seemed that the bartender had to remake a pitcher for another table or maybe because waitress #2 took too long to get our drinks from the bar. Who knows?

For my main I had the burrito de mariscos, and the catch of the day was the tilapia. It was delicious but it felt more like an enchilada than a burrito (not a complaint just a remark- good food is good food even when they serve fish when I order pork). I tried the Poblano chillies with cheese, rice and beans and it was to die for. It was great to know that you can have a great vegetarian dish in their menu. Kudos for the chef!

I felt that the service was super slow and did not care about us and it ruined our dining experience. After waiting so much for our drinks I decided to time how long would take us to get our main (acceptable 12:34 minutes).

Oh, I almost forgot to mention what a struggle was to pay for the bill....the money could be on the table forever waiting for her to give us the change.

If I could provide a feedback to the owners of Playa Cabana Cantina, I would say, keep the chef, the cooks and the bartender. Get ride of your waitresses. They suck! They clearly don't care about your patrons. 

As I am able to provide a tip to 1000+ foodies in Toronto, I will say, get takeout from Play Cabana Cantina if you don't want to have poor service because the food is really good.

Now is out! Feels so much better :)